At Five Star Concord Plumbers, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website at https://plumbersconcordca.com or contact us by phone at 925-477-3195.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
When you fill out our contact form, call us, or schedule a service, we may collect personal details such as:
- Name
- Email address
- Phone number
- Service address
- Description of plumbing needs
b. Automatically Collected Information:
When you browse our website, we may collect non-personal information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on our site
2. How We Use Your Information
We use the information we collect to:
- Provide plumbing services and customer support
- Respond to inquiries and service requests
- Improve our website and user experience
- Send updates or service-related communications
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance functionality and analyze website usage. You can choose to disable cookies in your browser settings.
4. Third-Party Services
We may use trusted third-party tools such as website analytics or scheduling software. These services may collect information under their own privacy policies, which we encourage you to review.
5. Data Security
We take reasonable precautions to protect your personal information, including the use of secure servers and encryption. However, no method of transmission over the internet is 100% secure.
6. Your Choices
You can:
- Request a copy of the personal data we have about you
- Ask us to correct or delete your information
- Opt out of any marketing communications
To do any of the above, please contact us at 925-477-3195.
7. Links to Other Websites
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Five Star Concord Plumbers
Website: https://plumbersconcordca.com
Phone: 925-477-3195